EnGenius Case Studies
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EnGenius Cloud
May 5, 2021
Universal Vision Biotechnology
Customer Requirement
A single platform for centralized and remote network management. A stable and fast network to divide the network of clinic patients and store customers.
EnGenius Solution
The EnGensiu Cloud solution with features of easy deployment, easy management, unified configuration, and "remote monitoring for this cooperation.

EnGenius implemented the next-generation wireless communication solution to Taiwan's leading health chain, Universal Vision Biotechnology. The Solution includes flexible Cloud network management, Mesh Wi-Fi architecture, and traffic partitioning of the Internet and Intranet, creating a steady, secure, and high-speed Wireless connectivity environment for both the colleagues and clinic visitors. 

Problems and Requirement

Universal Vision Biotechnology Group in Taiwan has 22 ophthalmology clinics, 40 ophthalmology stores, and one medical aesthetic clinic. They have encountered the following three problems in network management. First, since each clinic and store was established at different times, the network structure varies. Second, once front-line staff encountered network problems, they had to conduct on-site surveys to troubleshoot the issues, which costly and laborious. In addition, the existing network architecture does not meet the wireless connectivity needs of clinic patients and store customers. To address these issues, in mid-2020, Universal Vision Biotechnology Group embarked on a months-long evaluation and proof-of-concept (POC) project that resulted in the selection of the EnGenius cloud solution - the ECW series of wireless access points and the ECS series of cloud-managed network switches.


End-to-End Solution of EnGenius Cloud

As a professional brand of network equipment and services, EnGenius has planned a comprehensive solution with features such as "easy deployment," "easy management," "unified configuration," and "remote monitoring" for this cooperation. The goal is to improve the network services of ophthalmology clinics and optical stores in a step-by-step manner, allowing information personnel to remotely manage the network infrastructure throughout Taiwan from a single platform. On the other hand,  divide the network into internal and external networks through a VLAN (virtual network)  mechanism to simplify information personnel's workload, optimize the quality of network services, reduce the risk of malicious attacks, and seamlessly support the needs of rapid store expansion.

The Exceeding-expectation Result

"The benefits of the EnGenius cloud network architecture are beyond imagination." says the head of information management of Universal Vision Biotechnology speaks highly of the partnership, citing three key benefits of the cloud network architecture for the entire medical group. 


A More efficient maintenance network: 
Information personnel can remotely set up, manage, and monitor devices for different sites through a single platform of EnGenius Cloud or use the EnGenius Cloud To-Go app they are away. It can also change the settings of the connected devices on-demand and receive real-time notification of the network status, significantly reducing the workload of its personnel and the cost of deploying human resources for the enterprise.

Fast and stable network connectivity: 
The EnGenius Mesh network can automatically calculate the best route for access points to improve transmission efficiency and repair itself in case of loss of connection so that both store personnel and customers can enjoy high-quality network services and significantly improve customer satisfaction.

Reduce the overall implementing cost: 
Compared to conventional network solutions that require both hardware and software licenses to access management and analysis services, enterprise customers can now use the EnGenius Cloud management platform for free with the purchase of an EnGenius Cloud device to quickly and thoroughly get the real-time status of the network and devices and to build an internal and external network segmentation. For advanced needs in the future, they can also choose to upgrade to EnGenius Cloud Professional License for advanced features for more comprehensive management or insight capabilities or custom development services provided by EnGenius.


A Win-win Cooperation

"We are honored to have this opportunity to help Universal Vision Biotechnology build a secure, intelligent, and efficient wireless environment," said Angus Chen, Director of Business Development at EnGenius. Under the open and integrated EnGenius Cloud network architecture, enterprise customers and partners can easily connect EnGenius and cross-brand network information security devices through application programming interfaces (APIs) to continuously optimize network security protection mechanisms.  Simultaneously, it simplifies the time that enterprise customers spend on managing and maintaining the device infrastructure to focus their capital and resources on their core business, creating a multi-functional environment for customers, partners, and EnGenius. EnGenius and its partners are in a multi-win situation.

Looking ahead, EnGenius will continue to help Universal Vision Biotechnology Group optimize the quality of network services for its ophthalmic clinics and optical stores. Provide flexible and agile cloud network services in line with Universal Vision Biotechnology Group's business promotion direction, such as optimizing the global layout of the enterprise through EnGenius solutions and proving and responding to the professional image of Universal Vision Biotechnology Group.

Story Name
Universal Vision Biotechnology
Author
EnGenius
Location
Taipei, Taiwan
Region
APAC
Vertical
Retail
Tags
Cloud
Gigabit Switch
Indoor AP
PoE