Hibiscus Hotels began in 1986 with the opening of Hotel Floresta, followed by three more properties, including Hotel Las Costas and Lanzarote Village, known for their quality and prime locations. This family-owned company was officially founded with these additions. In 2018, they opened Lava Beach Hotel, the first 5-star hotel in Puerto del Carmen, marking a new milestone.
Hibiscus Hotels aims to be a leader in sustainable tourism in Lanzarote, prioritizing customer satisfaction along with social and environmental responsibility, driven by innovation and teamwork. With 812 rooms, it is the largest hotel operator in Puerto del Carmen, offering personalized service and premium locations. To meet guest expectations, the Wi-Fi installation required top-tier performance.
The Benefits:
Operational Advantages:
The hotels already utilized EnGenius Networks equipment, including the reliable EzMaster series and EnStation6 Radio-Link for VLAN trunking to remote areas. The proposed upgrade modernizes this setup by migrating to the EnGenius Cloud platform for centralized equipment management. The goal is to deliver top-tier connectivity to tourists with high daily bandwidth needs.
Sertelan, led by Manager Manuel González Vega, who has over 35 years of experience in wired and wireless infrastructure deployments, conducted a thorough analysis of the hotel's requirements. Along with technical consultant Jorge Rocafort Cimadevila, they recommended the EnGenius ECW230 model for high-density areas. This solution provides exceptional data transfer rates at a highly competitive cost-performance ratio, meeting the client's connectivity demands.
In outdoor areas such as pools, restaurants, and gardens, ECW260 Wi-Fi 6 outdoor equipment was deployed, featuring IP67 certification to withstand humidity and salt exposure. The ECW260 supports up to 1,000 simultaneous connections and delivers transfer rates of up to 1,900 Mbps, with extended range and high sensitivity thanks to its external antennas.
The EnGenius Cloud platform allows both local and remote network management, enabling the integrator and customer to maintain full control under any circumstances. Additionally, the AVXPress solution offers advanced traffic management, allowing prioritization of specific content types.
EnGenius Managed Solution
For the deployment, ECS2512FP PoE++ multi-gigabit switches were used, providing 2.5 Gbps connectivity and SFP+ ports for optimal speed and stability. These ECS switches, part of the EnGenius Cloud family, offer comprehensive management through both the Cloud platform and local interfaces. Configuration and control are available via web or the Cloud2Go mobile platform.
Network management is fully centralized, with a control panel supporting unlimited sites at no additional cost, along with advanced PRO features to streamline administration and updates.
The installation was completed in record time, with access points deployed across both indoor and outdoor common areas. All access points were pre-configured remotely, directly from their packaging, resulting in significant time and labor savings. After configuration, the installation only required the physical connection of the equipment, which was completed in just one day.
Roberto Reyes, General Manager of Hibiscus Hotels, stated:
"At Hibiscus, we always strive for excellence, and we understand that connectivity is crucial in today's world. That's why we decided to upgrade our common areas with the most reliable, cutting-edge technology, partnering with our trusted installer, who confidently recommended the EnGenius Networks range."
Manuel González Vega, Manager of Sertelan, commented:
"From our first installation with EnGenius Networks products years ago, we've experienced their unmatched reliability and robustness compared to other brands. The intuitive configuration and remote maintenance capabilities allow us to offer our clients great peace of mind with their Wi-Fi installations."
Jorge Rocafort Cimadevila, Engineering Consultant at Imaro, stated:
"When Sertelan consulted me on the best solution to implement, it was immediately clear that the EnGenius range was ideal for high-concurrency deployments. Its cloud-based remote management capabilities and flexible configuration options offer a significant advantage, allowing me to perform my work as efficiently as possible."
